Shipping & Home Delivery Policy

 

1. Parcel Shipping Options

How and when we deliver:

Next Business Day Delivery only available for certain Major Cities with Express order placed before 2pm on the day (Order placed between 5pm Friday and 2pm Monday will be dispatched on Monday ). For more details please read the Express shipping delivery time. 

We use Australia Post for our Deliveries.The below delivery times are an estimate. Since shipping is via Australia Post they are a third party operator to us, we cannot guarantee these times, but we can tell you that we don't usually experience difficulties is meeting the below times.

The shipping options available to you are; (more detail on each provided below)

  1. Regular Australia Post Satchel Starts from $8.5(Australian Deliveries Only)
  2. Express Post (Australian Deliveries Only)
  3. International Mail (Non-Australian Deliveries Only)
  4. Pick-up at Store 

*Note: Shipping options are only for orders via our website. The actual shipping cost for both Standard Parcel and Express is depends on the total weight and size of the item you bought.

1. DELIVERY TIMES FOR REGULAR SHIPPING (Excludes processing time of 1-3 working days)

Note: Australia Post has announced the impact to the shipping during pandemic period, that means some of the parcels may delayed up to few days than usual. 

  • NSW is 2-3 business days for postcodes 2000-2338, 2413-2430, 2500-2639, 2649, 2653, 2665-2672, 2720-2730, 2740-2820, 2845-2877, 2900-2920
  • NSW is 3-5 business days for postcodes 2339-2412, 2431-2483, 2640-2647, 2650-2652, 2654-2660, 2661-2664, 2673-2714, 2716-2719, 2821-2835, 2837-2844
  • VIC is 3-5 business days for postcodes 3000-3210, 3750-3811, 3921-3944
  • VIC is 4-6 business days for all other Victorian postcodes
  • QLD is 3-5 business days for postcodes 4000-4209, 4500-4549
  • QLD is 4-6 business days for all other Queensland postcodes
  • SA is 4-6 business days for postcodes 5000-5199, 5800-5999
  • SA is 5-8 business days for all other South Australian postcodes.
  • NT is 6-9 business days for postcodes 0800-0834
  • NT is 7-10 business days for all other Northern Territory postcodes
  • WA is 5-8 business days for postcodes 6000-6199, 6800-6999
  • WA is 6-9 business days for all other Western Australia postcodes.
  • TAS is 5-8 business days for postcodes 7000-7099
  • TAS is 6-9 business days for all other TAS postcodes

2.  EXPRESS SHIPPING POSTCODES - (Processing time 1 Working Day)

  • Express orders before 2PM to one of the "Next Business Day Delivery Postcodes" below. - Express orders placed will be dispatched on the same  working day. They are estimated to reach you on the next business day.
         Please Note: While Australia Post guarantees next business day delivery to                                 the postcodes below, as they are a separate company to us,                                   we cannot guarantee these times but we can tell you that we                                   don't usually experience difficulties in meeting the below times.
  • Express orders before 2PM to other postcodes listed - Express orders placed will be dispatched on the same working day. They are estimated to reach you at least one business day quicker than regular postage times above. Australia post will send the order on the fastest possible delivery however there are no guarantees it will be any more than 1 day quicker than regular post.
  • Express orders before 2PM to postcodes not listed - Express orders placed will be dispatched on the next working day. They are estimated to reach you using regular postage times above. Australia post will send the order on the fastest possible delivery however there are no guarantees it will be any quicker than regular post.
  • Express orders placed after 5PM will not be processed until the following business day, so count as orders made the next business day for purposes of dispatch time.
  • In the rare event that your order is delayed because of a missing item, we may contact you to give you the option to wait for it to become available, receive a refund or substitute it for another item. If you choose to wait for the item to come back into stock we will still send your order by express post but no refund will be given for the express service since it will still travel via the express post service.
Next Business Day Delivery postcode
    • NSW & ACT 0200-0250, 1000-1920, 2000-2338, 2280-2300, 2302-2310, 2340, 2348, 2350-2351, 2413-2430, 2440, 2442, 2444, 2450, 2460, 2468-2470, 2480, 2484-2490, 2500-2599, 2600-2641, 2649-2650, 2653, 2665-2672, 2678, 2680, 2708, 2720-2730, 2740-2820, 2826, 2830, 2845-2877, 2900-2920
    • VIC 3000-3220, 3335-3338, 3350, 3353-3356, 3427-3429, 3550, 3552-3556, 3660-3661, 3689, 3690, 3765-3767, 3782, 3785-3796, 3800-3806, 3825, 3840-3844, 3910-3915, 3930-3934, 8000-8899 (Townships Only in 3340, 3629-3632, 3750-3755, 3757, 3810, 3975-3977)
    • QLD 4000-4209, 4210-4299, 4300-4305, 4350, 4500-4510, 4520, 4550-4601, 9726, 9728-9729, (Townships only in 4650, 4655, 4670 and PO boxes only in 4352)
    • SA 5000-5199, 5800-5999
    • TAS 7000-7019, 7050-7053, 7055, 7248-7325, 7892
    • WA 6000-6005, 6800-6899
    • NT None

    2. Pick Up in Store 

    • Pick up your order from our Top Ryde City Store during our trading hours.
    • At check out page, leave us a message about your pick up date and time
    • No Shipping or Handling Charges
    • Once your order is ready, we will contact you to let you know that it is ready to be picked up.
    • Allow at least 2 working days and call us before coming to our store if we haven't called you to advise your order is ready.
    • You must bring photo ID with you and you must be the person named in the order or the person advised as the party picking up the order in the order comments.

    3. Home Delivery Option ( Need to contact us to confirm the availability of delivery time )

    Everything Party provides home delivery service 7 Days in Sydney Metro area for orders over $80.  Delivery fee starts from $15. 

    After you finish your shopping at Everything Party, you can book a home delivery service, and we will deliver your items (not only for balloons) to your place on that day.

    If you don't have time to walk in our store, you can simply call us on 0298776688 or send Email to sales@everything-party.com.au to order items and book the delivery service.

      4. Availability of Stock

      Here at Everything Party we strive to keep of our products in stock to meet your requirements. Nonetheless, like with all retail businesses, some items tend to run low, be discontinued or backordered by suppliers. Items on our website listed as "Available" are to the best of our knowledge, available to ship to you within the advertised timeframe. Should an item ordered be unavailable, one of our staff will contact you as soon as we are aware of the issue in order to provide a solution.

      5. Liability Disclaimer

      Everything Party will not be liable in any way for: 

      •  Loss or damage that arises directly or indirectly during delivery
      • Goods being prevented or delayed for reasons beyond the control of Everything Party or any acts of third parties.